Support
Fastest answer: support@voxir.app. Include the email's subject line for rights requests ("Access", "Delete", "Do Not Sell or Share").
Common fixes
- Purchases — Settings → Restore purchases re-syncs your subscription; manage or cancel any time in Settings → Apple Account → Subscriptions.
- Delete account — Settings → Delete account removes every server-side record immediately.
- Consent — you can withdraw your voice-measurement consent in Settings → Privacy; scanning pauses until you consent again.
- Research clips — turn the Research toggle off in Settings to stop uploads and delete your clips.
- Scores look different between phones — scores are calibrated per device model; compare trends on one phone. See how scoring works.
Policies
Privacy Policy · Biometric Data Retention & Destruction Policy